Policy
Safety Policy:
The Management of Second Cleaning Company
(SCC) is committed to provide a safe and secure work environment to all Second Cleaning Company
(SCC) employees, who are bound to observe and adhere to this policy.
Personal safety and protection of property are the direct responsibility of Second Cleaning Company
(SCC) employees. Safety Awareness and Loss Prevention program are the means to improve efficient operations to maintain production ratio and international quality standards along with cost-effectiveness.
Safety on the job in any given project is our principal motive. No operation is so important that it must be done in a manner which permits undue hazards to personnel or property. Elimination of recognized safety hazards and other potential losses will be given top priority by the concerned Manager.
Safety has always stayed as our prime objective. During selection process, Second Cleaning Company
(SCC) will make sure that selected candidates already have enough safety awareness on the job, failing which; appropriate safety orientation and comprehensive training sessions will be organized.
Quality Policy:
Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business.
Regular gathering and monitoring of customer feedback.
A customer complaints procedure set criteria.
Monitoring of suppliers against set criteria.
Training and development for our employees.
Regular audit of our internal processes.
Measurable quality objectives which reflect our business aims.